Support Queue Terms

The terms of the Lucid Agency support queue

The Lucid Agency Support Queue Terms
See the attached PDF document(s). The most recently uploaded is the document that is currently in effect.  Lucid Agency will notify all support queue c...
Tue, 16 Aug, 2016 at 9:22 AM
How to submit a support queue ticket via email
Please watch attached video to see an example of submitting a support ticket via email https://www.youtube.com/watch?v=j6Ha_hrGSdg
Tue, 22 Jul, 2014 at 10:50 AM
How to submit a support queue ticket via support queue
Please watch attached video to see an example of submitting a support ticket via support.lucidagency.com https://www.youtube.com/watch?v=HIPOR0uUP6I
Tue, 22 Jul, 2014 at 10:51 AM
MSG file for sending support requests
Please use the attached MSG file (for Outlook) to easily send support queue requests via email to support@lucidagency.com
Tue, 22 Jul, 2014 at 10:53 AM
Approval document for Lucid Support Queue Terms
All clients who use the Lucid Support Queue must agree to the support queue terms. if you have not yet signed this document, please download the latest copy...
Mon, 11 Aug, 2014 at 3:18 PM
Support Dev Process
Fri, 19 Sep, 2014 at 11:04 AM
QC Process
QC is a set of activities for ensuring quality in products. The activities focus on identifying defects in the actual products produced. QA is ...
Fri, 19 Sep, 2014 at 11:08 AM